Schedule is subject to change

*Please note, the times listed below are in Eastern Time (ET)

Wednesday, October 19, 2022

8:00 a.m. - 12:00 p.m. 

 Liaison/Technology Committee Meeting (by invitation only)
**Breakfast will be provided at 7:30 a.m. ET
**Lunch will be provided at 12:00 p.m. ET

 

1:00 p.m. - 5:00 p.m.

Liaison/Agency Committee Meeting (by invitation only)
**Lunch will be provided at 12:00 p.m. ET

 

Thursday, October 20, 2022
(0.40 CEUs Pending NCRA Approval)

11:00 a.m. - 6:00 p.m. 

Registration Open 

 
9:00 a.m. - 1:00 p.m.  STAR Board of Directors Pre-Conference Meeting  
9:00 a.m. - 4:55 p.m. (By Appointment)

Ask-a-Trainer Sessions

Schedule your appointment here!

 

KEYNOTE SESSION
1:00 p.m. - 2:30 p.m.
(.15 CEU)

Sponsored By:

 

Keynote Session: Jump Start Your Brain

Speaker:  William "Bill" Oliver, PhD, CSR, RPR, CSMR
Adjunct Professor, Harding University, Shorter College, John Brown University 

Session Description:
This lecture is designed to develop the awareness of a personal and professional strategy. How we are going to get there is the essence of managing strategically rather than, as so often is used, relying on the status quo. It's critical that we develop our own professional roadmap as we deal with new opportunities and threats as they emerge because of technology and because of oppositional thinking of environments in which court reporters must work.

Dr. Oliver will also discuss how to position our profession in the legal marketplace and capitalize on attractive opportunities to grow and develop our profession.

Objectives:

  • How best to respond to changing economic and market conditions;
  • How to achieve personal or organizational performance targets and goals; and
  • How to identify the necessary strategic changes that must take place in the Future that identifies performance targets and strategy.
 

2:30 p.m. - 3:00 p.m.

Refreshment Break & Networking

 

GENERAL SESSION
3:00 p.m. - 4:30 p.m
(.15 CEU)

Court Reporting Recruitment, Graduation, and Placement – What’s Working and What’s Not

Speakers: 

Jen Krueger, PhD, FAPR, RMR, CRI, CPE, CER, Professor at Cuyahoga Community College
Kelly Moranz, BS, CRI, CER, Assistant Professor Cuyahoga Community College
Merritt Gilbert, BS, CER, FPR, Manager of Digital Learning, Operations at BlueLedge

Christine Willette, RDR, CRR, CRC, Project Steno Board of Directors

Session Description:

Most of us graduated from a court reporting program or college.  We know it took hard work and determination to finish.  Many of us know there is a shortage of stenographic reporters.  What can we do about it?  What are the options?  What is currently being done?   What is the future?

This panel includes representatives from the legal reporting industry and will discuss these questions and more, including some you may have. 

Objectives:

  1.  Outline the existing situation in the legal reporting industry;
  2.  Discuss solutions and options; and
  3.  Provide an opportunity to discover technology and practices that produce the best results.
 

4:30 p.m. - 5:00 p.m.

Refreshment Break & Networking

 

GENERAL  SESSION
5:00 p.m. - 6:00 p.m
(.10 CEU)

 What's New at Stenograph

Speaker: Dan Denofsky, Vice President of Marketing, Stenograph, LLC

Session Description:
Learn about the new innovations and product development coming from Stenograph.  Included in this presentation will be improvements made to CaseViewNet, developments in Stenograph’s Phoenix Automatic Speech Recognition engine, products for both court reporters using steno, digital or voice record capture methods to use the Phoenix ASR engine to improve efficiency and productivity, and future developments in CATalyst and hardware.  Stenograph is working hard to deliver innovations to the market to make the lives of court reporters and agencies easier by improving productivity and allowing customers to fill the growing demand for verbatim legal transcripts.

Objectives

  • Learn about Stenograph’s new product innovations.
  • Determine how Stenograph products can help improve your efficiency.
 

7:00 p.m. - 8:30 p.m

Welcome Reception & Dinner

Additional Welcome Reception tickets can be purchased for $125 each for a guest to attend, who is not registered for STARCON22.

 

8:30 p.m. - 10:00 p.m. 

Sponsored By:

Irv's Place at The STAR Lounge & Happy Hour

 Following the welcome reception, join us for Irv's Place at the Star Lounge Happy Hour! Connect with colleagues and enjoy a cash bar for a relaxing evening.

 

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 Friday, October 21, 2022
(0.60 CEUs Pending NCRA Approval)

7:00 a.m. - 5:00 p.m.

Registration Open

 

7:00 a.m. - 8:00 a.m.

Sponsored By:

Breakfast & Networking

 

BUSINESS MEETING
8:00 a.m. - 9:00 a.m. 

STAR’s Annual Business Meeting and Installation of Officers

 

CONCURRENT SESSION
9:00 a.m. - 10:30 a.m. 
(.15 CEU)

Case CATalyst Training -- The Basics: Getting Comfy with Layouts and Format Symbols

Speaker: Cindi Lynch, Training Program Manager, Stenograph, LLC

Session Description:
One of the most important basic skills is ensuring your text appears as it should. In this class, we'll review everything you need to know to adjust paragraph setup, page setup, and headers/footers to create and save custom layouts for your transcripts. We'll also review how format symbols and different features interact with your layout, and how to make changes to layout elements for one job or all jobs. 

Objectives:
Participants will understand how to set up all vital aspects of formatting a transcript according to the requirements of their jurisdiction and/or employer.

 

CONCURRENT SESSION
9:00 a.m. - 10:30 a.m.  
(.15 CEU)

Exit Strategies for Firm Owners – What You Need to Know

Speaker: Mark Phillips, MBA, Managing Director, Lamkin Road M&A Advisory

Session Description:
This session will help firm owners and their management teams understand the different options available for transitioning ownership, how firms are valued, and what characteristics make some firms more attractive and valuable to acquirers (internal or external). It will also include advice for pursuing different options, and tips on what to expect along the way.

Objectives:

  • An explanation of different exit options available to firm owners;
  • How businesses are valued; and
  • How to choose the best option and optimize the outcome.

Presentation PowerPoint

 

CONCURRENT SESSION
9:00 a.m. - 10:30 a.m. 
(.15 CEU)

Culture Changes in the Court Reporting Industry 

Speakers: 
Kelly Moranz, CRI, CER, Associate Professor, Tri-Community College
Jen Krueger, PhD, FAPR, RMR, CRI, CPE, CER, Professor, Tri-Community College

Session Description:
This session presents an overview of the responsibilities of a court reporter regardless of the technology used to capture the proceedings. Exploration of what everyone in the industry can do to promote positivity, raise the level of respect for all court reporters, and embrace a one-for-all, all-for-one philosophy that promotes greater recognition of the value of all court reporters, scopists, proofreaders, and transcribers. 

Objectives:

  1. Demonstrate the value of court reporters, scopists, and transcribers;
  2. Recognize technologies used for record capture; and
  3. Discuss positive and inclusive culture change.
Presentation PowerPoint
 

10:30 a.m. – 11:00 a.m. 

Refreshment Break & Networking

 

CONCURRENT SESSION
11:00 a.m. – 12:30 p.m.
(.15 CEU) 

Case CATalyst Training -- Intermediate: Functions You've Forgotten

Speaker: Cindi Lynch, Training Program Manager, Stenograph, LLC

Session Description: 
In every CATalyst update, there have been a couple of big, exciting features plus several smaller, less complex features. These smaller features are no less valuable but tended to be overlooked or forgotten as attention was focused on "wow" features. In this class, we'll focus on some of those "overshadowed" dictionary, translation, edit and file management features, including Filter Within Filter, Brief Your Dictionary, Untranslates in Hot Spots, Splitting/Combining compound words, O-defines, Orphan Control, Transcript Brief It, Text to Dict Define, and Recovering Overwritten Files.

Objectives:
Participants will learn ten often-overlooked features that will help them translate more accurately and reduce editing time and effort.

 

CONCURRENT SESSION
11:00 a.m. – 12:30 p.m. 
(.15 CEU)

Second Generation - Challenges, Rewards, Memories, & Fun Stories

Speakers:
Todd Mobley, MBA, Veritext Legal Solutions
Rick E. Levy, RPR, FRP, US Legal Support Company
Susie Salenger Smith, CCR, RPR

David Roberts, CRR, RPR, CLR, CMRS, Certified Trial Technician

Session Description:
The panelist will discuss their histories in a family business. Owning and running a generational family business can feel extremely complicated at times. Combining the family dinner table with the conference room table comes with a slew of issues, both rewarding and challenging.

Objectives:

  • The complexities of working with family members who are also business partners. How to navigate these issues;
  • Establishing a system that clearly defines roles is a significant first step toward keeping family and business issues separate; and
  • Other complex issues that family businesses must address to survive and strive. Examples: Who works more or less? Who spends more or less? Who earns more or less? These are complex issues to solve but must be addressed.
 

CONCURRENT SESSION
11:00 a.m. – 12:30 p.m. 

MAXScribe Training #1 

Speaker: Janet Harris, CER, CET, CDVS
Vice President, Enterprise Sales, Stenograph, LLC

Session Description:
Demonstration and overview of main operations and features.

Objectives:

  • Install the application, drivers, and peripherals for operation;
  • Insert time-stamped notes and efficiently navigate through the record; and
  • Perform basic editing functions for transcript production.
 
12:30 p.m. - 1:30 p.m.   Lunch on Your Own  
CONCURRENT SESSION
1:30 p.m. – 3:00 p.m. 
(.15 CEU)

Case CATalyst Training -- Advanced: Custom AccelerWriters

Speaker: Cindi Lynch, Training Program Manager, Stenograph, LLC

Session Description:
Bring your writer and computer, and let's get hands-on and create custom AccelerWriters. It's expected that attendees for this class already understand the steps of how to record a macro and want to figure out how to record new custom macros whenever they have an idea for a shortcut. The instructor will suggest three new helpful AccelerWriters (not included in Exceptional Extras), and time-permitting, participants can ask for help creating additional AccelerWriters.

Objectives:
Participants will learn a minimum of three new AccelerWriter commands, plus understand the process for determining and recording the Edit commands for additional custom AccelerWriters.

 
CONCURRENT SESSION
1:30 p.m. – 3:00 p.m. 
(.15 CEU)

Customer Service – Whether You Are a One-Man Shop or a Large Firm, How Do You Develop a Culture That Exceeds Customer Expectations?

Speaker: 
David C. Roberts, CRR, RPR, CLR, CMRS, Certified Trial Technician, Veritext Legal Solutions
Jan Ballman, FAPR, RPR, CMRS, Principal, Minneapolis, Veritext Legal Solutions

Session Description:
This session will address the fine art of stellar customer service. when it comes to dominating the customer service game, size doesn’t matter -- culture does. Learn how to train to gain more market share by offering a  superior customer experience.

Learning Objectives:

  • There’s no drama in data!  See what the stats say as far as the impact customer service has on your business.
  • Certain brands/companies stand out above the rest for their customer service.
    • Why?  What is it?
    • Which of these characteristics does your company possess?
    • Which characteristics do you lack but would like to have?
  • What steps can you put into place to immediately enhance your clients’ customer service experience?
 
CONCURRENT SESSION
1:30 p.m. – 3:00 p.m. 

MAXScribe Training #2 

Speaker: Janet Harris, CER, CET, CDVS
Vice President, Enterprise Sales, Stenograph, LLC

Session Description:
This session will address the hands-on operation of the application and learning how to navigate through the self-paced learning management system.

Objectives:

  • Become prepared to complete a self-paced learning path on the LMS;
  • Create and apply custom layouts; and
  • Understand areas of customization in the application and how to change default settings.
 
3:00 p.m - 3:30 p.m

Refreshment Break & Networking

 
GENERAL SESSION
3:30 p.m. – 5:00 p.m. 

Stenograph Speech Engineering Team - Intricacies and Capabilities of Phoenix ASR Engine

Speakers: Nia Peters, and Liliya Petrushina

Session Description:
Learn about Stenograph’s Phoenix Automatic Speech Recognition (ASR) engine built specifically for the court reporting industry, utilizing Stenograph’s decades of knowledge of legal terminology, formatting, and editing.  Phoenix will be offered to steno, digital, and voice reporters through integration with CATalyst and MAXScribe.

Learn about the central components of Phoenix:

  • Automatic Speech Recognition (ASR) which converts spoken words or audio into raw text without grammar or punctuation;
  • Diarization identifies speakers in recorded or streamed audio;  
  • National Language Processing (NLP) uses grammar and punctuation rules from the court reporting industry to produce correctly formatted transcriptions; and
  • Question/Answer/Colloquy (QAC) identifies exchanges as questions, answers, or colloquy within depositions, extending the formatting of the depositions to the occurrence of interactions within the depositions.

Objectives:

  • Learn about Stenograph’s innovations in the area of Automatic Speech Recognition;
  • Determine how Phoenix ASR can help improve efficiency in editing steno-generated transcripts; and
  • Determine how ASR can make steno, digital, and voice reporters more efficient and increase productivity.
Presentation PowerPoint
 

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Saturday, October 22, 2022
(.30 CEUs Pending NCRA Approval)

8:00 a.m. - 12:30 p.m.

Registration Open

 

8:00 a.m. - 9:00 a.m.

Sponsored By:

logo

 

Breakfast & Networking

 

GENERAL SESSION
9:00 a.m. - 10:30 a.m.
(.15 CEU)

Practical Search Engine Marketing Principles for Court Reporters 

Speaker: Andrew Humphrey, Director of Media Strategy, TriComB2B

Session Description:
The purpose of this presentation is to provide those in the court reporting industry with a contemporary understanding of the search engine marketing landscape. This will include dispelling some common myths about how search engines do or don't actually work, along with some actionable steps you can take to make an impact on your own search marketing efforts. 

Objectives:

  1. Provide a contemporary look at the search engine landscape, including both organic and paid results;
  2. Review common myths about search engines that do or don’t work; and
  3. Equip the audience with the basic next steps they can take to make an impact on their own search engine marketing efforts.
Presentation PowerPoint

 

10:30 a.m. - 11:00 p.m. 

Refreshment Break & Networking

 

GENERAL SESSION
11:00 a.m. - 12:30 p.m.
(.15 CEU)

Don't Settle for Easy: The Value of Doing Hard Things

Speakers:
Rosalie Kramm, CSR, RPR, CRR, Principal, Veritext, San Diego, CA
Andrea Wecker, CSR, RDR, CRR, CRC, Owner, Associated Reporting & Video, Boise, ID

Session Description:
Everyone is faced with moments in their lives that require making a challenging decision -- and then following through with it -- is hard: those scary, make-or-break moments can change everything. Whether it’s venturing out to start a new legal video business, becoming a proficient real-time writer, or choosing to embrace a healthier lifestyle, grit is not only recommended; it is required. In this fun and interactive seminar, we will discover why choosing to do hard things greatly benefits both your personal and professional life. What might stop a person from following through? What are the pros and cons of making difficult decisions and sticking it out through the tough stuff? How will your life be changed as a result? Our speakers’ goal is to inspire the audience members to be fearless, develop fortitude, and face hard things head-on to discover the priceless reward on the other side.

Objectives:

  1. Discover why choosing to do hard things greatly benefits both your personal and professional life;
  2. Identify the things that stop us from doing hard things; and
  3. Learn how to develop the grit and fortitude needed to push through the tough stuff and get to the reward on the other side.
Presentation PowerPoint
 

12:30 p.m. 

Closing Remarks

 

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Photography Sponsored By:

 

 

Water Stations Sponsored By: